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Legal clarity, built for your account

Your account security and data privacy matter to us. We've structured our legal policies around how you deposit via DANA, OVO, GoPay and QRIS, how we keep your…

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tinder88 Legal clarity, built for your account
REACH OUR TEAM

Contact us about legal and account concerns

Live Chat Open your account, then tap the chat icon in the lobby footer. Our team responds in under two minutes during operating hours, seven days a week from 09:00 to 23:00 Jakarta time.
Email Support Write to [email protected] with your account email and the issue. We reply within 24 hours. Use this channel for formal requests like data access or account history exports.
Account Settings In the tinder88 app or web lobby, go to Your Account > Legal & Privacy to view your data, update contact details, or see your transaction history directly without waiting for support.
HOW WE PROTECT YOU

Security, cookies and your rights at tinder88

Account Security

Every login is encrypted end-to-end. Your password is hashed, never stored in plain text. We use two-factor authentication on request; enable it in Your Account settings. If you suspect unauthorised access, contact support immediately.

Cookie & Tracking

We use cookies to keep you logged in, remember your game preferences and measure site performance. You can disable non-essential cookies in your browser settings; essential ones are needed for account access and payment processing.

Data Retention

Account data stays on file for seven years after closure for tax and anti-fraud compliance. Personal info can be requested for deletion where local law permits; gaming transaction records are retained for regulatory purposes.

Payment Verification

All deposits via DANA, OVO, GoPay and QRIS are verified in real-time through our payment processor. Withdrawals are reversed to your original deposit method to prevent fraud and ensure your funds reach your correct account.

Access Your Data

Go to Your Account > Legal & Privacy > Export My Data to download your account information in CSV format. You can also request a formal data report via [email protected] within five business days.

Report a Concern

If you believe your account, payment or data has been compromised, email [email protected] immediately with details. Our security team investigates within 48 hours and notifies you of findings.

Legal FAQs for tinder88 players

We collect your full name, date of birth, email address, phone number and country. For payment processing, we also store your DANA, OVO, GoPay or QRIS details securely. This information is used only for account management, compliance and fraud prevention — never shared with third parties.

Yes. Go to Your Account > Account Settings > Close Account to deactivate immediately. Your personal data can be deleted where local law permits; however, transaction records and account history are retained for seven years for regulatory compliance and audit purposes.

Withdrawals to DANA, OVO, GoPay and QRIS usually arrive within one to three business hours after verification. We verify your withdrawal against your deposit method to confirm your identity. Bank transfers may take one to two business days depending on your bank.

Contact our support team via live chat or email with your transaction ID and details. If you dispute a charge made by your bank or payment provider, we cooperate fully with their investigation. Refunds are processed to your original payment method within five business days of resolution.

Yes. All data is encrypted during transmission using SSL/TLS, and stored on secure servers with restricted access. Passwords are hashed, not stored plaintext. We do not retain payment card details; your DANA, OVO, GoPay or QRIS account is linked securely through our payment processor only.

Email [email protected] with your account email and a clear description. For urgent data or account security concerns, use live chat in the lobby. Our compliance team responds to formal requests within five business days and follows applicable Indonesia regulations.

tinder88 operates where local law permits. Access and eligibility depend on local law. We comply with applicable regulations for account holders in Indonesia, including data protection and payment processing standards. If you have questions, our support team can advise based on your region.

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