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How tinder88 Handles Your Personal Data

Your privacy is a direct responsibility we carry — every piece of information you share when opening an account or processing a transaction via DANA, OVO, GoPay, or…

Data Collected at RegistrationDANA, OVO, GoPay & QRIS Transaction RecordsCookie & Device Data DisclosureYour Right to Access or DeleteDirect Contact Channel for Privacy Requests

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What Data We Collect and Why

tinder88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with tinder88, we collect your name, email address, phone number, and the payment method you select — whether that is DANA, OVO, GoPay, or QRIS. Transaction metadata, such as deposit timestamps and withdrawal reference numbers, is stored to resolve disputes and

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verify account activity. Device identifiers and IP addresses are logged for security purposes, helping us detect unauthorised login attempts. The legal basis for processing this data depends on local law, and we apply the standards applicable in the region where your account is registered. We do
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not sell your personal data to third-party marketers under any circumstance.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your personal data, ask us to correct inaccurate records, or submit a deletion request, our privacy team is reachable through three direct channels.

Email Privacy Request Send your full account email and the nature of your request to our dedicated privacy address. We confirm receipt within 24 hours and resolve standard data-access requests within 5 business days.

Live Chat — 07:00–23:00 WIB Our support agents are available via live chat every day from 07:00 to 23:00 Western Indonesia Time. They can log a formal privacy ticket on your behalf and escalate to the data team immediately.

In-Account Support Ticket Log in, go to Account Settings, select 'Privacy & Data', and submit a ticket directly. This path automatically attaches your account ID so no additional verification step is needed from your side.

DATA HANDLING STANDARDS

Six Ways We Protect and Respect Your Data

Privacy protection at tinder88 is not a single checkbox — it runs across six operational areas, each with a defined process and a responsible team.

Encrypted Storage

All personal data — including payment references from OVO, GoPay, DANA, and QRIS — is stored using AES-256 encryption. Database access is restricted to verified internal roles only, with an access log maintained for every query.

Cookie Disclosure

We use session cookies to keep your account active and analytics cookies to measure page performance. You can review and withdraw cookie consent at any time via the cookie preference panel in your account settings.

Account Security Layer

Every login attempt triggers a device-fingerprint check. If an unrecognised device tries to access your account, we send an immediate email alert so you can confirm or deny the session before any account action is taken.

Data Retention Schedule

Transaction records are kept for 12 months to meet dispute-resolution requirements. Account profile data is deleted within 30 days of a confirmed closure request, except where retention depends on local law.

Third-Party Sharing Policy

We share data only with payment processors — DANA, OVO, GoPay, QRIS — and identity verification partners strictly necessary to operate your account. We do not share data with advertisers, data brokers, or any other commercial third party.

Right to Correction and Deletion

You can request a correction to any inaccurate profile detail or a full data deletion through the in-account Privacy & Data menu. Deletion requests are processed within 30 days and confirmed by email when complete.

Your Privacy Policy Questions, Answered

The questions below reflect what account holders in Indonesia ask us most often about how their data is managed. If your question is not covered here, submit a ticket through Account Settings or reach our live chat team between 07:00 and 23:00 WIB.

We collect your name, email address, phone number, and the payment method you register — such as DANA, OVO, GoPay, or QRIS. Device identifiers and login timestamps are also recorded for security verification purposes.

Yes. Transaction reference numbers, amounts, and timestamps from DANA, OVO, GoPay, and QRIS deposits or withdrawals are stored for up to 12 months to support dispute resolution and account audit trails.

You can. Submit a data-access request via the 'Privacy & Data' section in Account Settings or email our privacy team directly. We will compile and deliver your data package within 5 business days of confirming your identity.

Go to Account Settings, select 'Privacy & Data', and choose the deletion option. We process confirmed deletion requests within 30 days. Some records may be retained longer where retention depends on local law.

Only with payment processors — DANA, OVO, GoPay, and QRIS — and identity verification partners needed to run your account. We do not share data with advertisers or data brokers under any conditions.

We use session cookies to maintain your login and analytics cookies to understand page performance. You can view, adjust, or withdraw cookie consent at any time from the cookie preference panel inside your account settings.

Reach our privacy team via email, live chat (07:00–23:00 WIB daily), or an in-account support ticket under 'Privacy & Data'. We acknowledge every complaint within 24 hours and aim to resolve it within 5 business days.

How tinder88 Handles Your Personal Data

How to Reach Us About Your Data

Six Ways We Protect and Respect Your Data

Encrypted Storage

Cookie Disclosure

Account Security Layer

Data Retention Schedule

Third-Party Sharing Policy

Right to Correction and Deletion

Your Privacy Policy Questions, Answered

01 What personal data does tinder88 collect when I open an account?

02 Does tinder88 store my DANA or OVO transaction details?

03 Can I request a copy of all the data tinder88 holds about me?

04 How do I ask tinder88 to delete my personal data?

05 Does tinder88 share my data with any third parties?

06 What cookies does tinder88 use and how can I control them?

07 Who can I contact if I believe my privacy rights have been violated?

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